Contacts

Get in touch — a real team replies

Support replies during business hours, usually within an hour. Pick the channel you prefer — same team everywhere, no robot at the door.

Support is online

Support

Where to write with questions

All three channels reach the same team — pick whichever is easiest. We reply on weekdays, usually within an hour.

@etochatbot_Supportbot

The fastest way. Onboarding, plans, anything else — just ask.

Support chat

If MAX is your home, write us there — same people on the other side.

vk.me/etochatbot

Community DMs only, no public posts.

Socials and channels

Follow along for product updates, pricing notes, and case studies. We mirror the content across channels — pick the one you like.

@etochatbot_channel

Our main channel: product news, case studies, deep-dives.

Service channel

The same updates for folks who live in MAX.

vk.com/etochatbot

Community with announcements and discussions.

instagram.com/etochatbot

Visual cards showcasing product features.

Documents and partnerships

Documents, legal entities, partnerships, press — anything that doesn't belong in a chat. We reply within one business day.

Write to us — add the topic in the subject line to speed things up.

info@etochat.bot

For legal entities

Operator details and contracts — by email request. Let us know upfront whether you need EDI.

Message us on Telegram Send an email

Support for every plan — always the same chat