Chatbot builder for Telegram

Replies to customers through flows with buttons, publishes scheduled channel posts and keeps track of comments.

Build online without code: create a bot in @BotFather and paste its token into the dashboard. Let AI answer customer questions.

Connect Telegram 3 days of Premium free
A Telegram bot replies to a greeting with a menu of buttons
A Telegram bot asks the user to subscribe to a channel and sends “Open channel” and “I subscribed” buttons

Build flows with buttons, no code

Your bot greets customers, answers common questions, books appointments and passes complex enquiries to an operator. Build its flow by dragging and dropping blocks.

  • Coloured buttons and menus

    Highlight the main action with colour: green for “Buy”, red for “Cancel”. Help customers avoid mistakes.

  • Book right in the chat

    Customers choose their service and time themselves, without phone calls or waiting for a callback.

  • Broadcasts with a button

    Send an offer or reminder to everyone who has messaged your bot. A button opens a link or a flow, and clicks appear in your statistics.

ETOCHATBOT flow builder: message, button and condition blocks

Scheduled posts in channels and groups

Build posts right in the dashboard. Publish now, schedule for later or set up recurring posts, in one channel or several. Available on Plus and Premium.

  • Scheduled posting

    Choose a date and time or set up a series: daily or on selected weekdays. Send yourself a preview before publishing.

  • Articles without Telegram Premium

    Headings, tables, lists and collapsible sections in one post. Inside Telegram, this editor is available only to Premium subscribers.

  • Edit after publishing

    Edit text and buttons, pin a post temporarily or delete it after N hours. Posts published manually also open in the editor.

Telegram channel post editor: destination, publish now, later or regularly, and publication settings

Stay on top of comments and groups

Post comments and group messages appear in one feed, with conversation threads. See who’s still waiting for a reply.

  • See who needs a reply

    Filter by intent or search by text and author. Each reply shows who sent it: you, the bot or AI.

  • Moderate in one click

    Reply, delete, mute for a day or a week, or ban a sender — including spam channels.

  • An AI summary of the discussion

    On Premium, AI summarises the discussion, identifies unanswered questions and shows who wants to buy.

  1. Awaiting reply — no one has replied yet
  2. Questions — about prices, timing or availability
  3. Want to buy — ready to order
  4. Looks like spam — links, other people’s contact details or repeated messages

AI writes posts and replies to customers

Available on Premium. AI learns your channel’s voice for posts and uses your materials to reply in private chats.

  • Posts in your channel’s voice

    Turn an idea into a post, rewrite, shorten, suggest a headline or an image. AI takes your edits into account.

  • A weekly content plan

    Suggests topics and creates dated drafts. Nothing is sent to your channel without your confirmation.

  • Answers from your content

    Add prices, terms and service descriptions as links, files or text. If the agent doesn’t know the answer, it passes the question to an operator.

AI agent wizard: add a website, upload a file or describe your business

Auto-reply bot for nights and common questions

When a customer messages outside working hours, the bot replies immediately with buttons. Keywords such as “prices” and “price list” trigger prepared answers. The AI agent handles other questions.

  • On a schedule

    Choose the days and hours when the bot replies instead of your team. Add separate schedules for weekdays and weekends.

  • By keyword

    When someone writes “prices”, the bot sends your price list with a button. One rule can contain several keywords.

  • No unnecessary repeats

    The bot waits for the interval you set before replying again. During working hours it stays quiet, so you can answer.

“After-hours auto-reply” wizard: days and hours when the bot replies

A business bot replies in your private chats

Connect the bot to your personal account. It replies to customers on your behalf in the same conversation, without opening a separate chat.

  • Customers stay in the same chat

    They message you as usual. No “Start” button or separate bot chat.

  • No Telegram Premium needed

    Telegram removed this requirement in summer 2026.

  • Recent private conversations only

    The business bot replies in conversations where the other person has messaged within the past day. Groups and channels aren’t included.

  1. @BotFather — Bot Settings → Secretary Mode
  2. Telegram settings — Chat Automation
  3. The bot replies in your private chats — on your behalf

How to connect Telegram

Online, with no code or servers. No waiting for Telegram approval.

  1. 1

    Create a bot in @BotFather

    Use the /newbot command, give your bot a name and a username ending in _bot. BotFather sends you a connection token.

  2. 2

    Paste the token into the dashboard

    “Connect an account” → Telegram → paste the token. We’ll configure the rest.

  3. 3

    Turn on the flow

    Choose a template or build your own flow. The bot starts replying immediately.

Connect Telegram3 days of Premium free

Telegram chatbot FAQs

How do I create a Telegram chatbot without coding?
Create a bot in @BotFather with /newbot, paste its token into the dashboard and build a flow by dragging and dropping blocks or choosing a template. No servers or developers needed. See our guide “How to create a Telegram chatbot”.
Can I create a bot for free?
Yes. Starter is free: 50 conversations per month and one flow. Posting, comments and AI are not included. New users get every Premium feature for their first 3 days.
What can a bot do for a Telegram channel or group?
In a channel, it publishes scheduled posts and gathers comments into one feed. In a group, it automates the chat: responds to commands, moderates members and checks channel subscriptions.
How do I schedule a Telegram channel post?
On Plus and Premium, publish immediately, at a specific date and time, or on a recurring schedule: daily or on selected weekdays. One post can be sent to several channels and groups where your bot is an administrator. See our Telegram scheduled posting page.
What are Telegram articles, and do they require Telegram Premium?
Articles are posts with headings, lists, tables, quotes, collapsible sections and buttons. Telegram’s own editor is available only to Premium subscribers, but our bot can publish an article in your channel without a subscription.
Can I see post views and reach?
No. Telegram doesn’t provide channel views or reach to bots. Check these figures in Telegram itself.
How do I moderate Telegram channel comments?
The “Comments” section, available on Plus and Premium, shows all comments and group messages with “Awaiting reply”, “Questions”, “Want to buy” and “Looks like spam” filters. Reply, delete, mute or ban in one click. Your bot must be an administrator of the discussion group. Comments are collected from the moment it connects. More about Telegram comment moderation.
Why does it say “This bot doesn’t support Telegram for Business yet”?
The bot’s required mode is disabled. In @BotFather, open /mybots → your bot → Bot Settings → Secretary Mode and enable it. This button used to be called Business Mode, so older instructions use a different name. See our “Telegram business bot” guide.
Does a business bot require Telegram Premium?
No. Telegram removed this requirement in summer 2026; a secretary bot works without a subscription.
Can I connect several Telegram bots?
Yes, manage them all in one dashboard and conversation inbox. Each bot is priced separately: Plus at 19,99 €/month or Premium at 34,99 €/month.
What if my bot is connected to another service?
We’ll detect this and ask your permission to move it to our service. The previous service will stop receiving new messages. You can move your bot back at any time.
Can I accept payments in chat?
Yes. Connect Prodamus, YooKassa, Robokassa or CloudPayments. The bot sends a “Pay” button and delivers the product after payment. How to connect payments. Available on Plus and Premium.

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