Legal information
The complete set of ETOCHATBOT documents: user agreements, data processing policies, security, data subject rights, and incident response procedures.
Personal data operator
Roskomnadzor Register No. 16-25-027399
All documents are up to date and comply with Russian law, primarily Federal Law No. 152-FZ "On Personal Data", Federal Law No. 149-FZ "On Information, Information Technologies and the Protection of Information", Federal Law No. 38-FZ "On Advertising", and Roskomnadzor guidelines.
User agreements
- Terms of service Service usage conditions, rights and obligations of both parties.
- Public offer Offer agreement for paid services.
- Refund policy Conditions for refunding fees if you stop using the service.
- Operator details Operator details — sole proprietor, taxpayer ID, registration number, contacts.
Personal data protection
- Privacy policy Principles and conditions for processing personal data under 152-FZ.
- Data processing consent What you allow when you sign up for the service.
- Data processing agreement (DPA) Processing data of your end customers on your instructions.
- Roskomnadzor and personal data: customer guide What to include in your Roskomnadzor notification, privacy policy and consents.
- Data deletion How to delete your account and the data tied to it.
- Cookie policy Cookies we use, analytics, and how to manage your preferences.