Keywords in Instagram

How to set up Instagram keywords

In your dashboard:AutomationNew scenarioKeyword

1. 1

   Open “Automation”

   In your bot’s left menu, open “Automation”, then click the blue “New scenario” button at the top right.

   

2. 2

   Choose “Keyword in comments or DMs”

   The wizard opens, asking questions step by step and building the flow for you.

   

3. 3

   Set your keyword

   One rule matches several keywords and phrases. Matching is case-insensitive.

   

4. 4

   Choose how to match

   A whole word anywhere in the text, an exact match or even part of another word. Test an example right in the wizard.

   

5. 5

   Where to match keywords

   In comments, DMs or both. On the next step, choose all posts or just one.

   

6. 6

   Once a day per person

   If someone writes the keyword again, they won’t receive the same resource twice that day, even under another post.

   

7. 7

   Reply to the comment

   Everyone can see it. Add several replies for your bot to alternate between, or leave it empty.

   

8. 8

   What to send in DMs

   Send what people request with the keyword: a guide, link or promo code. Add up to three buttons under the message, with tracked clicks.

   

9. 9

   Review and turn on

   All settings on one screen. Click a row to edit it.

   

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