Comparison · Jivo

Jivo alternative: website chat and messaging apps

Jivo is a popular live chat and customer support service. ETOCHATBOT also offers website chat, adding a no-code bot, an AI agent and automated funnels. Website, Telegram and Instagram conversations share one inbox. Pricing is fixed per account rather than per team member.

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Start with 3 days of Premium free. No card required.

3: channels in one dashboard:
Telegram, Instagram and website chat
0 €: Starter plan,
free forever
3: days of Premium,
free with no card
~3 min: to connect your bot,
no developer needed

Why ETOCHATBOT

How ETOCHATBOT differs from Jivo

Jivo

Website chat with a bot and AI agent, alongside your human team
One inbox: website + Telegram + Instagram
Fixed pricing per account, not per team member
Built-in sales funnels and lead capture, beyond conversations

ETOCHATBOT

Telegram, Instagram and website chat in one dashboard
No-code visual builder and templates
AI answers customers from your knowledge base
From 19,99 € per account, without subscriber or conversation limits

Feature comparison

ETOCHATBOT or Jivo: which should you choose?

	ETOCHATBOT	Jivo
Website live chat
No-code bot and sales funnels in chat		Partly
AI using your knowledge base		Partly
Telegram and Instagram		Partly
Price	Fixed per account	per team member
Free plan		limited

Information for 2026. ETOCHATBOT prepared this comparison from public sources. Features may change.

Our supported platforms

One dashboard for every channel

Bots, channels, comments and broadcasts.

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Instagram

DMs, comments, automated sales funnels and keywords.

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Our approach

How we compared services

Based on services’ public information for 2026. Features and prices can change, so check each provider’s official website.

Check our figures on the pricing page. See our channels: Telegram, Instagram and website chat, plus our AI agent and flow builder. For current Jivo terms, visit its official website.

FAQs

Switching FAQs

What is Jivo and what are the alternatives?

Jivo, previously JivoSite, offers website live chat and customer messaging. ETOCHATBOT provides website chat plus a no-code bot, AI agent and messaging platforms—Telegram and Instagram—in one inbox.

How does ETOCHATBOT differ from Jivo?

Jivo focuses on live chat with a human team. Our website chat also includes a bot: it welcomes visitors, uses an AI agent to answer from your knowledge base, follows a flow and collects enquiries. Messaging conversations share the same inbox.

How do prices compare with Jivo?

We charge a fixed price per account, not per team member: free Starter, Plus for 19,99 € a month and Premium for 34,99 € a month. Channels are included. *Instagram is owned by Meta, designated extremist and banned in Russia.

Is website chat as easy to install?

Yes. Add one line of widget code, then set its design and greeting in your dashboard. Website conversations arrive alongside Telegram messages.

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