API · webhooks · integrations

Connect to your CRM, ERP or marketplace

ETOCHATBOT gives you a backend for your messaging platforms. Access conversation events, messages, tags and statuses through our REST API and outgoing webhooks.

Outgoing webhooks

Receive an event for each new message, conversation status change or automation trigger. Built-in HMAC signatures, retries and dead-letter handling.

  • JSON, UTF-8, HTTPS
  • Multiple URLs per bot
  • Every attempt logged in your dashboard

REST API beta

Send messages, find contacts, add tags and create automations. We’re gradually making dashboard features available through the API. The full OpenAPI schema is in development; contact us about access for your use case.

  • Bearer token, created under “Settings” → “Developers” in your account
  • Rate limits and API call auditing
  • Sandbox mode for testing

CRM integrations

Sync fields, stages and tags with your CRM in both directions. Support for amoCRM, Bitrix24 and 1C is being prepared. Custom integrations are available with the Enterprise package.

For partners and agencies

For integrators, agencies and franchises: we can arrange white-label access, commercial terms and help with your first implementations.

Tell us what you need

Describe what you want to connect. We’ll suggest an existing webhook, add an API endpoint or build the integration for you. We reply within one business day.